Scheduling and visit flow
Book, reschedule, cancel, and track no-shows across locations, with a stage board that follows each visit from check-in to checkout.
- Encrypted database
- Patient data on Amazon RDS PostgreSQL with encryption at rest and TLS in transit.
- Audited PHI access
- Profile views, note reads, downloads, exports, and break-glass access are all logged.
- Account security
- Unique accounts, TOTP multi-factor support, lockout, and idle session timeouts.
- No trackers
- No analytics pixels, session replay, or advertising trackers on pages that show patient data.
What the platform covers
One record per patient, one workflow per visit, and money that reconciles at the end of the day.
Screening and safety checks
Required screening questions and contraindication checkpoints must clear before treatment stages can be advanced.
Chart notes and versions
Template-driven notes, provider signatures, and immutable signed versions. Corrections are recorded as addenda, never silent edits.
Orders, deposits, and billing
Server-priced orders, service deposits, refunds, patient balances, and payment plans, with money reports for the day.
Catalog and inventory
Service catalog with per-location availability, package wallets that draw down redemptions, and stock movement tracking.
Daily reports and audit
Daily money, daily schedule, and outstanding balance reports, plus an append-only audit log for every read of patient data.
How people get access
Every account in EMR Chart is created deliberately by a person who already has a relationship with the recipient.
- Step 1
A practice creates a workspace
The clinic owner registers at emrchart.com and verifies their email address. Each practice is a separate tenant with its own data, roles, and locations.
- Step 2
Administrators invite their staff
Staff accounts exist only by invitation from an administrator of that practice. Invitations are single-use links that expire, and accounts require unique credentials.
- Step 3
Patients are invited by their clinic
Portal access is issued by clinic staff to patients of that practice. There is no public patient self-signup, and we never import, buy, or rent contact lists.
The only email we send
EMR Chart sends four transactional messages, all of them triggered by a specific action a person took inside the product. We do not send newsletters, promotions, product announcements, or any other marketing email, and message bodies never contain clinical information.
Hard bounces and complaints are suppressed automatically and are never retried. Full details, including how to stop receiving mail from us, are on the email practices page.
Subject: Verify your EMR Chart email
Sent when a practice owner registers a workspace. Contains a single-use verification link that expires in one hour.
Subject: Reset your EMR Chart password
Sent only when a user requests a password reset. Contains a single-use link that expires in 30 minutes.
Subject: You are invited to EMR Chart
Sent when an administrator invites a staff member. Contains a single-use activation link that expires in 72 hours.
Subject: Activate your EMR Chart portal
Sent when clinic staff issue portal access to their own patient. Contains a single-use activation link and no clinical content.
Bring your clinic day into one system
Create a workspace to evaluate EMR Chart with your own services, locations, and staff roles. Existing users can sign in with the credentials their practice issued.